What can I do if I am not receiving password reset or confirmation mails?
Last Updated: 101d
Sometimes emails are filtered by a spam filter or otherwise do not make it to your inbox. We do not have the resources to troubleshoot each individual mail problem, but we can give you give you general guidelines to help.
As of this writing, there are no bugs related to sending mail . This means that once the email is sent from our servers, we don't know what happens to it. We've passed on the email and trust that your mail server will deliver it to you.
Please ensure that your mail settings and mail service allow all mails from the strongholdkingdoms.com and fireflyworlds.com domains.
You may also wish to add email@example.com and firstname.lastname@example.org to your address book to ensure that these mails are received.