How can I delete my account?

If you wish to delete your account, you can do so via the Account Details page.  To access this page you can visit: https://login....

How can I reset my password or recover a lost account?

If you have lost access to the email address used to register the game account or if you are unable to receive your password reset mail, ple...

How do I redeem a code?

If you have an offer code follow the following steps to redeem it. New Players - Download the game at http://www.strongholdki...

How can I log in to the mobile version using my exisiting account?

When logging into Stronghold Kingdoms on your mobile device either Android or iOS, you will need to sign in with the email address and passw...

I can't access the e-mail that my account is registered to!

If you have lost access to the email address used to register the game account, please complete the form on this page to apply for account r...

I have not received an e-mail to reset my password!

If you are unable to receive a password reset mail, please complete the form on this page to apply for account recovery: https://www.st...

How can I unlink my account from Steam?

Uninstalling Stronghold Kingdoms from your Steam Library will not reset the data associated with your Steam account and your Stronghold King...

Can I change my player name?

We understand that name preferences may change during gameplay, however, due to security concerns, we do not allow players to change their i...

How can I register my account or play on multiple devices?

In order to play your account on multiple devices, you will need to set your account details and authenticate your account.  You can do...

What can I do if I am not receiving password reset or confirmation mails?

Sometimes emails are filtered by a spam filter or otherwise do not make it to your inbox. We do not have the resources to troubleshoot each ...