Games downloaded from Steam
Steam will happily issue a refund for a game for any reason if the request meets the following criteria:
1) the request is made within 14 days of purchase
and
2) the title has been played for less than 2 hours
For more information visit - store.steampowered.com/steam_refunds/
To request a refund visit help.steampowered.com
Games downloaded from GOG
GOG will happily issue a refund for a game for any reason if the request meets the following criteria:
1) the request is made up to 30 days of purchase
For more information visit - https://support.gog.com/hc/en-us/articles/360006129837-GOG-Voluntary-Refund-Policy?product=gog
To request a refund visit - https://support.gog.com/hc/en-us/requests/new?form=orders&product=gog