You can't access your save game files from the Campaigns or Trails, can't access your shields or your name requires entering each time you run the game.  
 
To Resolve this issue -
Stronghold Crusader 2 creates save games and other profile information in the Documents\Stronghold Crusader 2 folder. If the game cannot access that folder for some reason, this will create problems saving games etc.

Rename the Documents\Stronghold Crusader 2 folder when Stronghold Crusader 2 next runs a new folder will be created, then you can move the contents of your old Stronghold Crusader 2 folder into the new one.