Get Help with a Firefly Studios game

Feel free to submit a support ticket to us at our dedicated support site. To get support for a specific title please click the relevant link...

Launching the game via Steam, I am logged in to the wrong account, what can I do?

When you launch a game via Steam, whatever login details you originally provided will be used to start the game and automatically log you in...

Why can I not redeem a game code that I bought?

We're sorry to hear that you have been having difficulties. Firefly Studios does not sell these products directly. Please contact the retail...

How can I delete my account? (GDPR)

How do I delete my Account?If you wish to permanently delete any Firefly Studios data that maybe stored (including other game accounts):plea...