Game Support
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Get Help with a Firefly Studios game
Feel free to submit a support ticket to us at our dedicated support site. To get support for a specific title please click the relevant link...
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Launching the game via Steam, I am logged in to the wrong account, what can I do?
When you launch a game via Steam, whatever login details you originally provided will be used to start the game and automatically log you in...
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Why can I not redeem a game code that I bought?
We're sorry to hear that you have been having difficulties. Firefly Studios does not sell these products directly. Please contact the retail...
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How can I delete my account? (GDPR)
How do I delete my Account?If you wish to permanently delete any Firefly Studios data that maybe stored (including other game accounts):plea...
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